Welcome to the Q3 '26 Edition. Headlined by Ad Audiences, now syncing your segments to six ad platforms, a redesigned Costs & Profit dashboard, and Metorik Properties for storing your own custom data on every customer or profile.
You'll also find Tori learned some new tricks, a reports redesign, faster forecasts, one-click domain authentication for Engage, and much more. Let's check it out.
Turn any customer, order, subscription or cart segment into a live audience on Facebook, Google Ads, TikTok, Pinterest, Snapchat or Reddit, and Metorik will keep it in sync automatically. No CSV exports needed, no stale lists or paying to target customers.
Store your own data on any customer, like a VIP tier, quiz result, loyalty points or preferred store, and use it everywhere in Metorik. Properties live in Metorik, separate from your WooCommerce or Shopify custom fields, so nothing on your store has to change.
The redesigned costs dashboard focuses on net revenue, costs, profit and margin against your comparison period, so you can see how they trend and where the money goes.
Register or log in with your Google account, including One Tap, on our refreshed registration and login pages.
Drag cards on order, customer and subscription pages by their headers to customise the layout. Your layout is remembered just for you.
Tori is Metorik's AI Sidekick, available to every store, at no extra cost. Once enabled, ask Tori anything about your store and get an accurate answer in seconds, with the chart or segment to back it up. Tori sees the whole picture, from sales, refunds and carts to ad spend, costs and profit.
We've given a big design refresh to the app. Order, customer, subscription, cart, product, category and coupon pages have all been redesigned, along with every report layout: clearer charts, summaries, breakdowns and controls.
Which size sells best? Which colour? Which size and colour together? Compare sales by up to three variation options at once, with combination breakdowns, period comparisons and CSV export. It's available in the API, MCP and Tori too.
Show company names first when identifying customers across Metorik, with personal names as a fallback. WooCommerce stores can also rename customer roles, so wholesale_tier_2 finally reads as Wholesale – Tier 2.
Choose how far ahead to forecast and how far back to base it on. A new blended model makes forecasts faster and, in our testing, more accurate.
Product, variation, category and coupon Segment List dashboard cards, product segment pages, and order source rankings (orders, sales and AOV) now show growth against the previous period, so you can see what's moving at a glance.
Users with the Dashboard Viewer role can now pick and clear the comparison period themselves, but are still limited to only the dashboard they've been given access to.
You can now sort your orders by gross or net profit margin. If you don't see this option, make sure you have your costs setup.
New cart emails no longer have to wait for the next abandoned cart. On the last setup step, you can choose to send to carts that already match, as far back as 30 days.Plus, you can also now send broadcasts to abandoned carts. Send a one-off broadcast using any saved cart segment, choose a lookback from 1 to 30 days, and see the eligible recipient count before you send.
Two updates that take the guesswork out of sending:
Filter customers and Engage audiences by their order count or total spent within a rolling window, from minutes to years, or by last order completion date. These new filters are available in Tori, and via the MCP too.
Engage setup now detects your DNS provider and can authenticate your sending domain automatically, in one click.
Recurring exports and digests can now run quarterly or yearly, on the first day of each calendar quarter or year in your store's timezone.
How Scratch built a subscription-only dog food brand past $30M in ARR, and how co-founder Mike Halligan uses cohorts to see which subscribers stay, and why.
Press ⌘B (or Ctrl+B) to collapse or expand the Metorik sidebar and give your reports the full width.
Metorik now syncs WooCommerce variation, coupon and refund custom fields, and makes them available in columns, filters, exports and the API. Variations can also use product custom fields, and refunds can use order custom fields.
Metorik now syncs your daily AppLovin Ads spend, clicks and impressions into Costs, so your profit and ROAS reports include it too.
Switch the Subscription Plans report to weekly to see 52 weeks of MRR or active subscriptions for every product and variation. Spot which plans grow or slip after a price change or promo, then export it all to CSV.
Learn how No Pong sold 11 million tins of deodorant, took on the giants, and leverages Metorik across their teams.
Whether you're calling the API, connecting through MCP or just asking Tori, a lot more of Metorik is now on the table:
A few of the smaller things that shipped since Q2:
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And that's Q3 '26 :) Thanks for being part of Metorik, and keep the ideas and feedback coming.
Bryce, Eric, Sven & Luke
