There's no replacement for good customer service. But good customer service doesn't have to take up all of your time. Metorik streamlines your customer service so you can get on with other tasks.
We offer one-click integrations with a variety of helpdesk apps, including Help Scout, Zendesk, Freshdesk, Intercom, and more. Respond to your customers quickly and with the right information.
Great customer service relies on being able to find out who your customers are quickly. Use Metorik's segmenting system allows you to apply an infinite amount of filters to find an exact customer or segment.
Our help desk integrations dramatically streamline your customer service flow. See a customer's orders, products they have purchased, and LTV directly in your help desk software.
And from customer and order pages in Metorik, view a customer's previous help tickets or start a new ticket.
Good customer service requires you to be able to find segments of customers quickly. For example notifying customers who purchased a certain product about a delay or pulling a list of failed orders over the past week.
Streamline even further by automating some of your emails. For example, if a product requires certain extra information, send it as an automated email after purchase, rather than waiting for a customer to email you with that question.
Each customer profile features a customer timeline, so you can see all interactions a customer has had with your store. This includes all orders they have made, subscriptions created and ended, abandoned carts, and all emails you have sent them through Metorik Engage.
There are very few products/pieces of software that are produced to the level of excellence that Metorik offers. Everything works -- seamlessly. It integrates -- perfectly. My customer service team uses it exclusively -- no slow WooCommerce backend. Rapid access to data, reports, and insights. Can't praise highly enough.
We're so sure you'll love Metorik that you can start right now, for free, without a credit card - and use it without limits for 30 days.Get started for free