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All Mini Editions

Sept. 2026 Mini Edition

We just couldn't wait to tell you about these updates! This mini edition is headlined by Tori, your store's loyal AI sidekick built right into Metorik, and Facebook Audience syncing to sync a segment to Facebook as a custom audience.

Also shipped: a full reports redesign, the new Variation Attributes report, abandoned cart email updates, and much much more! Let's check it out.

AI

Meet Tori, your store's loyal AI Sidekick

Tori is Metorik's AI Sidekick, available to every store, at no extra cost. Once enabled, ask Tori anything about your store and get an accurate answer in seconds, with the chart or segment to back it up. Tori sees the whole picture, from sales, refunds and carts to ad spend, costs and profit.

Engage

Sync Segments to Facebook Audiences

Turn any customer, order or subscription segment into a Facebook Audience that stay's in sync automatically. Exclude recent buyers, or build lookalikes from your highest-LTV segment.

  • Metorik keeps your Audiences up to date automatically
  • Value-based audiences with LTV for smarter lookalikes
  • Syncs 7 hashed identifiers for better match rates:
Seven customer identifiers hashed before syncing to a Facebook Custom Audience A Metorik customer record with email, phone, name, location, postcode, country and external ID flows through a SHA-256 hashing step into a Facebook Custom Audience, where each hashed value is matched. JC Jane Cooper Customer · 6 orders · $1,240 LTV Email[email protected]Phone+1 512 555 0148NameJane CooperLocationAustin, TexasPostcode78701CountryUnited StatesExternal IDcust_48213 In segment: VIPs, 2+ orders SHA-256 Custom Audience VIPs, 2+ orders · via Metorik a3f9…e21cemail7b0d…91afphonec58e…4d02name19aa…b7e6locatione0c4…3f58postcode5d71…c09bcountryf2b8…6a1dexternal id Matched 0 of 7 identifiers1 of 7 identifiers2 of 7 identifiers3 of 7 identifiers4 of 7 identifiers5 of 7 identifiers6 of 7 identifiers7 of 7 identifiers High match
Dashboards

Big Reports Redesign

We've given a big design refresh to the app. Order, customer, subscription, cart, product, category and coupon pages have all been redesigned, along with every report layout: clearer charts, summaries, breakdowns and controls.

The redesigned Metorik reports with clearer charts, summaries, breakdowns and controls
Products

Variation Attributes Report

Which size sells best? Which colour? Which size and colour together? Compare sales by up to three variation options at once, with combination breakdowns, period comparisons and CSV export. It's even availablein the API, MCP and Tori too.

The Variation Attributes report comparing sales by size and colour combinations
WooCommerce

Rename your Customer Roles

WooCommerce stores can customise how customer roles are displayed in Metorik, so wholesale_tier_2 can finally read as Wholesale – Tier 2 in filters and customer details.

Reporting

Forecast Further

The Forecast report now lets you choose how far into the future to forecast, and how far back to base the data on giving far more flexibility to how you like to plan.

Reporting

Growth vs. Comparison Period, Everywhere

Product, variation, category and coupon Segment List dashboard cards, product segment pages, and order source rankings (orders, sales and AOV) now show growth against the previous period, so you can see what's moving at a glance.

Segment List dashboard cards showing growth against the comparison period
Dashboards

Dashboard "Guests" can pick the Comparison Period

Users with the Dashboard Viewer role can now pick and clear the comparison period themselves, but are still limited to only the dashboard they've been given access to.

Costs

Sort Orders by Profit Margin

You can now sort your orders by gross or net profit margin. If you don't see this option, make sure you have your costs setup.

Carts

Cart emails can now reach existing carts

New cart emails no longer have to wait for the next abandoned cart. On the last setup step, you can choose to send to carts that already match, as far back as 30 days.

  • Send cart emails to carts up to 30 days old
  • Instant preview of how many carts you'll reach
  • Segment customers by their carts, not just their orders
Creating a cart automation in Metorik that also sends to existing carts from the last 30 days
Community

Eric chat's with 'No Pong' on the Metorik Podcast

Learn how No Pong sold 11 million tins of deodorant, took on the giants, and leverages Metorik across their teams.

Metorik Sessions episode 1: No Pong
AI

Claude Connector Approved

Available now in the Connector directory.

The Metorik app listed in the Claude app directory
Integrations

Variation, Coupon & Refund Custom Fields from Woo

Metorik now syncs WooCommerce variation, coupon and refund custom fields, and makes them available in columns, filters, exports and the API. Variations can also use product custom fields, and refunds can use order custom fields.

API

The API, MCP & Tori can now surface a lot more!

Whether you're calling the API, connecting through MCP or just asking Tori, a lot more of Metorik is now on the table:

  • Carts: list and total carts, use cart segments, report cart products and recovery timing, compare cart activity between periods
  • Website visitors & conversion rates, including by device, OS and browser for GA-connected stores
  • Refunds: list, total and filter them
  • Subscriptions: events, line items, plans, retention and active-subscription grouped-by reports
  • Product tags, plus filtering products and variations by tag
  • Applied coupon codes and discount totals on order responses
Extras

And Plenty More

A few of the smaller things that shipped since Q2:

  • Redesigned Engage setup flow: store details, tracking, domain authentication and sender verification
  • New customer revenue and returning customer revenue dashboard cards
  • Rapid Select on product and category filters
  • Resizable grouped report columns, and dashboards that refresh more often when viewing today
  • Improved Customers report chart, and adaptive order value distribution ranges
  • Better getting-started flows for goals, custom metrics and digests
That's a wrap

And that's the mini edition :) The full Q3 '26 edition lands in October with even more exciting updates.